She can't get any windows or files to open like IE or even control panel.
She can, however, get her messangers to work, tho again, everything is slower than hell.
She has run Norton, scan disk, disck clean up, and disck defrag. Is there anything else she can try before resorting to taking it in to be fixed? She hasn't DL'ed anything or intalled anything since this all started. It's not an old coputer. It shoudl be running just fine.