flick_savvy (flick_savvy) wrote in thequestionclub,
flick_savvy
flick_savvy
thequestionclub

For those of you who work in customer service, how do you keep yourself from saying what you really want to say to some of the customers?

Edit: What would you say if someone called to say you left a message at a wrong number, proceeded to bitch for 5 minutes about reporting you to the better business bureau, then demanded you send them a check for the minutes you wasted on their cell phone?
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