my friend just used a relaxer on his hair and he says it is burning and his hair is falling out...and when he washes his hair it burns even more...he has rinsed it alot. I called the 1-800 # the company provdes but it is closed...The relaxer is made for black people and he is white, if that makes a difference. any tips on what to do??? yes, he is dumb for doing this, but he needs help thank you!!!