Our Lady of the Perpetually Inebriated (tempest_omouthy) wrote in thequestionclub,
Our Lady of the Perpetually Inebriated

1. I was treated so poorly at my local dealership's service area, I want to write a letter to the head of the company and one to the head of the dealership and let them know just how angry and disappointed I am. I doubt this will elicit any response from either, but should I ask for my money back since A) they did not diagnose my problem correctly (which is what I paid for and why I took it there instead of to my trusted mechanic who is handling it now) and B) they were so unprofessional?

1a. If they don't give me anything in return for my angry letters, can I dispute the charges with my credit card company since I didn't really receive the services I paid for? I am absolutely livid and feel I was unfairly charged but don't know the details of how it works for something intangible like service...

2. I have a travel mug from Starbucks I use 5x a week for my instant breakfast drink. It has a weird twist top mechanism that does not come apart. What is the best way to clean the lid? I have googled and found nothing and it's frustrating (and gross). What I'm doing now is boiling some soapy water in a cup in the microwave and then soaking it to get the milk-gunk out as best I can. Halp?

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