I'm trying to log in to Blackboard but it keeps telling me "an error occurred while the system was processing this login request." I googled the error and supposedly it means that the username (as opposed to just the password) is invalid but the person it belongs to swears up and down that I am using the right one (they even wrote it down for me).
I know a good portion of you are students. ANY OTHER possible reason for that error/trick I can try to get in*? :(