christine (cme2694) wrote in thequestionclub,

My husband and I just bought a new washer and dryer, and it needs to be delivered.

We scheduled it for this past Tuesday, my husband took off work to wait for it, and they brought the wrong dryer.

Rescheduled for Friday, another day off work. This dryer was dented. We offered to take it anyway, and they said that they cannot do that.

They have rescheduled yet again for tomorrow. Not a nice, early appointment, but a middle of the freakin' afternoon so that I have to cancel my plans.

We're already getting free delivery, but should I call and try to get money off the washer and dryer for headache and days missed from work? How much should I ask for as a discount?
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