My hair was definitely well past that, no argument there. I'm just wondering why it cost so much more (the cut itself was only 20 bucks, so that was a 50% add-on).
ETA: I just got a cut. No wash, dry, or product. Looks like this isn't standard across the board, so I'll just go someplace else next time (and ask beforehand so I'm not surprised when I'm being rung up!)