I've seen many people get pissed at some company and write an "Open Letter to bleh" and paste it on their journal or maybe even got brave and submitted something to the 248 person circulation local paper's editorial. But the fact is some pepole are doing it.
Now, have there really ever been open replies? Like I've never rememberd seeing like
An Open Reply to Bill, a disgruntled non-customer, probably pirater of our software:
We're sorry that you feel we at Microsoft make "pure shit" as you call it, but we look forward to having a product that will soon meet your needs and expectations"
But I might've just missed the paper that day.
Any references to any? :)