Care to share some crazy customer stories?
Just tonight this woman gave me a ten-minute rant about how she hated our Papa Gino's and was never coming there again, all the while me apologizing and asking if she'd like to speak to a manager.. which she declined. She declined any appeasement, just wanted to yell at me! After she hung up I slammed the phone and screamed "I don't care, lady!" which I wish I had said to her. Luckily my managers are laid back and just said "Uh, Erica..." as I realized I had just screamed with 10 customers in the restaurant. Ah well.