||[Jul. 24th, 2014|01:43 am]
The Question Club
The other day I noticed my shoes felt odd, and discovered that the heel had split on one. The heel is rubber with an air pocket in the middle, so now whenever I take a step, it completely squishes down and isn't at all comfortable.|
Normally I'd just sigh and get rid of them, but! I'm pretty annoyed about them falling apart because they are Clarks and I paid about $80 for them. I've had them about a year, wearing them roughly two days a week for six to eight hours, and considering the usual quality of Clarks and how other pairs have held up, i really expected them to last me several years, not barely one.
Looking around at their site and from previous exchanges at the shop, they seem to have a satisfaction guaranteed policy, and I'm wondering if I emailed the company and said how disappointed I was, I might be able to get a partial refund/replacement. Which would be great, because for me, that's a really expensive pair of shoes. But I feel super nervous and a little embarrassed about doing that, because, like, it's been a year, right? That's way too long of a time to be complaining about anything, right? >.>
(I'm more used to $10 Walmart shoes that fall apart after three months, though I have a pair of frequently worn work boots that are as good as new ten years later.)