||[Jul. 28th, 2012|10:50 am]
The Question Club
TQC, how do you deal with confrontation?|
I work with a lot of arrogant people (mostly consultant doctors) and I try very hard to keep my temper and not be rude, but ultimately fail.
For example: I just told a consultant he couldn't park in a certain spot, he kept saying to me that he had no idea who I was and that he was more important than me, having worked here longer. I tried to explain that he simply was not meant to park there as it was for lecturers and disabled users of the building I work in, but he got my back up and I started to lose my temper.
Any advice? I'm low down on the hierachy here (I work in the NHS) and dislike that I get in trouble for the slightest thing, even though my bosses have an issue with things like this in general (car parking is a war zone here!)