|Would you ask for your money back?
||[Apr. 23rd, 2012|03:43 pm]
The Question Club
My niece's third birthday party was yesterday. I picked her up a bunch of helium balloons on the way to the party, including one of those big mylar balloons in the shape of a three. We were the only ones who had brought her balloons and she was so damned excited about them. Two issues--- I get them into the car... luckily. As soon as I got them all stuffed in, I realized that the weights he'd tied on had slipped off. So I retied them really well and the weights stayed on the rest of the day. As we were leaving the place, my niece was really anxious about where her balloons had gone (they were in her grandma's car), but *had* to go home in hers because OMG balloons. As my BIL was getting ready to put the balloons in their car, the big fancy one just... came detached from it's string (not from the weight, but from the string actually tied to the balloon). My niece immediately burst into tears, which just broke my heart (even worse, her mom told her to say "Bye, bye balloon" and the little girl did so while sobbing.. oy). I felt horrible and was pretty ticked off at the store. I specifically told him that we'd be outdoors and at a place with vaulted ceilings much of the day (the first weight he used wouldn't stay on the ground) and he just did such a crappy job of securing them.|
Anyway, should I ask for my money back? I'd like a replacement, but I'm thinking I'd like to go somewhere else. And they were kinda expensive for what they were (the one that blew away cost $10) so I'd rather not be out the money twice. I'm angriest over her little three year old broken heart more than anything. :/ And I feel so inordinately guilty, since I gave them to her.
*eta*-- since it seems to matter to some, she had the balloons less than two hours.
If you wouldn't ask for your money back, would you feel comfortable asking for a replacement?