||[Apr. 28th, 2011|09:45 pm]
The Question Club
My Husband was stumbling and AVG Virus protection popped up and said that there was a threat. He moved it to the virus vault and all seemed well. Then he resumed browsing as normal. All of a sudden a scanner popped up, which he knew was some sort of virus. So he looked up the scanner and the resolution for it (which was a'download malware bytes') Long story short, he did that and after restarting, our desktop is gone.
The odd thing is, after googling and researching this problem, there are many cases of the desktop being gone, but usually, the START button and Taskbar are gone as well. Our START button and task bar are fine, there is just a blank desktop. When he checks the properties of the 'C' and 'D' drive, everything seems to still be there but it shows blank.
He ran a full AVG scan/regisrty cleaner and all was well. We tried rolling back to an earlier date and also pressing F8, 'Last Known Configuration' at start up. It is the same blank screen in safe mode as well.
TQC, I know this isn't a tech site, but I really want some immediate tips from real people :):) Does anyone have any cluse as to how to fix it?