||[Sep. 25th, 2010|06:10 pm]
The Question Club
I was checking my bank account online this evening and saw two charges from chanel.com that I did NOT make. I have never purchased anything from Chanel, I don't have an account on their site, and I don't get emails from them. Nothing. They are pretty big charges--one for $260 and another for $89. They are still pending, so they were done recently. |
I've been really careful with my info. I only use my card on reputable sites that I've used in the past, and I use paypal for other things like Ebay. My card has been in my wallet at all times and not away from me, even for just a second. TQC, how did this happen? :(
I already tried calling my banks 1-800 number, but I need a telephone verification PIN and I can only create one from my home phone, which I do not have, so I have to wait until Monday to talk to my bank. Chanel's customer service closed at 5 and I unfortunately didn't see this until after 5. I will have to wait to talk to them tomorrow. What are the chances of getting things sorted out?
Has something similar ever happened to you?