I ordered an AC unit from Home Depot and it is scheduled to be delivered by UPS to my apartment building on June 2. It is pretty heavy, about 75 lbs. I can lift 75 lbs but it would be pretty difficult for me to carry it up a flight of stairs and down a long hallway to my apartment. Normally UPS drops all packages in the small lobby of this building. I really need the driver's help getting the carton to my apartment door.
I tried calling UPS and there was an endless loop of automated options but no way to ask for help with this. I tried their online help - it's a bot that has only a few options for help, and none of them fit this. I used their web form to send an email and they never replied.
I'm happy to stay put (I work from home now) and just buzz the driver in so we don't even have to have contact. How can I communicate to the driver that I need this help? I would tip in cash for this, if I just knew how to make it happen.