Bloody Bitch (o0okireo0o) wrote in thequestionclub,
Bloody Bitch

Saddening Customers by accident

Have any of you who have or do work in a direct Customer service facing role, ever made a customer 'sad'? Not as your intent, but by following the rules of the company? Do you feel bad about it?

I used to work at a Sub Shop where it is your way. You can get as much veggies as you like but you can only double the meat for a fee. I had a customer come in and it was their first time in the shop EVER. They were super excited, and starved. They only wanted meat. I could double it, but not give them a stacked sandwich of meat. The manager kept a close eye on the cameras. To this day I still feel bad I didn't give them all the meat they wanted.

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