I have an insurance deductible that is based on the calendar year. I met the deductible in 2012. My daughter had some blood taken for testing on 12/24/2012 so that should have been paid for by insurance since I'd met the 2012 deductible. However, they are saying that they didn't test the samples until 01/09/2013 so they're billing me since I haven't met my deductible for 2013 yet. Is that standard practice, TQC? To bill according to when the sample was tested vs. when it was drawn?