We've gone directly to the neighbors twice and asked them to please keep it down, we've talked to someone about it at the apartment complex twice, and nothing is getting changed. We're both at wits end - it's loud enough that he can hear it through his headphones while playing video games all the time. The apartments are carpeted and have relatively thick walls, so I'm honestly astonished how loud it is.
While I want to offer some leniency to having kids, and kids will be kids and run around and play, I think at the same time, unless the apartment complex isn't actually talking to the family after we brought it up, since we've notified the family and the apartment complex and it isn't changing at all, I'm wondering if we should escalate it further.
I'm really not sure what to do and I don't want to be an asshole, but my boyfriend gets up at seven in the morning and when he can't even get to sleep at a decent time because of the noise and I have to hear it for hours on end, it's incredibly frustrating. We can't afford to move anywhere else until I get a job, so that's not an option. Suggestions?