Nessa (nebe) wrote in thequestionclub,
Nessa
nebe
thequestionclub

I have been assimilated.

Today at AT&T: while I was determining which phone I would choose to replace my second defective Blackberry Torch (in 30 days) the sales guy gave me a seemingly random factoid: Of the phones they sell, a Blackberry is returned 60% of the time, while iPhones are returned 1-2%.

Do you think there should be a law/rule/common courtesy for a retailer to inform you of the statistical return rate/percent of defective devices reported (per model/manufacturer)?? wtf?
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