I got a CrackBerry Torch today and though I freely admit I am not always the sharpest tack in the box, I would assume it to be common knowledge that the little button with a crossed out speaker on top of the phone means "silent"; while the two up and down arrows on the side of the phone SHOULD adjust the volume on the device. They do neither.
Am I an idiot or is my new phone defective?
Do you like your phone? I had my other one for five-ish years and now I'm all sorts of anxious about learning how to use a smartphone. But it's preeetty.
[OH ETA:] How do you customize your gadgets? Share pictures & links if it appeals to you!