B-movie starlet, does her own stunts (foutu) wrote in thequestionclub,

i'm doing an online application for old navy

how do you feel about online "head game" job applications?

A customer is attempting to get you to do something that is against company policy. It will cost the company about $20. You tell her what the normal policy is and the customer gets very angry and threatens to tell all her friends about the bad service from your company. Your supervisor is unavailable. What would you do?

Get help from another supervisor

Do what the customer wants

Ask the customer to calm down before you will help her

Politely explain that you cannot override the policy

Ask a coworker for help

edit: now they're asking me to match clothes
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