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Help! [Feb. 23rd, 2014|07:15 pm]
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[idemandjustice]
I've tried Google. I've also gotten in touch with technical support (they said they would call me back... eight hours ago).

I have Windows 8.1. It did an update yesterday. It pretty much does those whether I want it to or not. And then, my internet didn't seem to work. I like to use Chrome. All pages were just timing out. I tried Opera, and it worked. So, I thought the problem was Chrome. I cleared the cache. Still didn't work. I uninstalled it, and reinstalled it. Still wouldn't work. Then I noticed that Internet Explorer and Firefox don't work either. Opera is some sort of anomaly. Oh, and my other devices internet just fine.

I don't know what's wrong.

Does anybody know what I can do?

DKDC: Do you have any yummy recipes to share?
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Comments:
[User Picture]From: breakherbelljar
2014-02-24 02:25 am (UTC)

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You probably need to update your browsers because now your computer is updated to a place where the browsers you currently have don't function. Opera works because Opera works pretty much with any operating system. I had it work on a Windows ME from 1999 (which is known to be the buggiest of operating systems and probably should have never existed)
[User Picture]From: idemandjustice
2014-02-24 02:30 am (UTC)

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I used to have windows ME! Fun times.

Wouldn't uninstalling Chrome, and then downloading it have given me the most up-to-date version?
[User Picture]From: breakherbelljar
2014-02-24 02:48 am (UTC)

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No, you have to find the version that goes with your current system specs (ie find out what exactly was updated and find a compatible browser) because there are all kinds of versions of browsers for older (and newer) computers.

Note: you probably don't need to set your computer to automatically update. I don't have Windows 8 but I'm sure there is a way to turn that off. Sometimes updates make things worse and not better (especially if you have hardware that won't be compatible after a certain point)

Edited at 2014-02-24 02:48 am (UTC)
[User Picture]From: idemandjustice
2014-02-24 02:49 am (UTC)

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I think it was set to do that by default. I'll have to look at that. And I'll try what you suggest. Thank you!
[User Picture]From: scaramoucher
2014-02-24 03:20 am (UTC)

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The only info I can find is from Oct last year talking of the same issue - IE, Chrome and FF all have compatibility issues with the 8.1 Update. Sounds like this update reintroduced the problem. I find it ironic that an update would break Microsoft's own browser too.

I'm with breakherbelljar in what to do though you may not find anything compatible just yet if it's a new update.
[User Picture]From: idemandjustice
2014-02-24 03:30 am (UTC)

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Fanfreakingtastic.
[User Picture]From: scaramoucher
2014-02-24 03:49 am (UTC)

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I know, right? It's like there's a disconnect at Microsoft between those that develop the update and those that release it. Too many times it seems it gets released way before it should!
[User Picture]From: idemandjustice
2014-02-24 03:50 am (UTC)

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I guess I'll try to cheer myself up staring at your kitten icon.
[User Picture]From: breakherbelljar
2014-02-24 04:05 am (UTC)

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You could always just use Opera, it's not that bad, or even try Safari.
[User Picture]From: idemandjustice
2014-02-24 04:10 am (UTC)

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The problem is I just ordered a Chromecast. Pretty sure I need to use Chrome with that. :(
[User Picture]From: wobblerlorri
2014-02-24 04:06 am (UTC)

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Just like only the even-numbered Star Trek movies are any good, only the odd-numbered Windows are worth having. I stuck with XP until the bitter end, and only updated to Windows 7 in October. Vista, being an even-numbered OS, of course sucked. Win 8.x, being even-numbered, will suck until they replace it with 9, at which point I will ride the 7 pony until it dies underneath me.

One thing I found to break the internet was IE 11. If that was included in your update, that in and of itself might be why IE isn't working. Just Say No to IE 11.

As for Windows Updates, have a link. Tell it to download the updates, but wait to install them until you say so. Then you can look them up and see if they've caused any issues.

As for your browsers, have another link. Personally, I'd just uninstall the 8.1 update that hosed up your system.

Or even better, go all the way back to Windows 7.