They claim they will get to it and they work on emergencies first. Now, our heat isn't working. When I called the receptionist suggested that I reset the breaker myself and see if that fixes the problem, and that if not they'll get around to it whenever they come and fix the washer. Which ~might~ be today. Apparently a working smoke detector and heat is not under emergency maintenance priority.
On the laundry side of things, should I go to a laundromat and submit a bill to them since they haven't done shit to fix the washer? What should I do about the smoke detector and the heat? When I just got off the phone with her I reiterated that the smoke detector is, indeed, not working and she still said they'll get around to it whenever.