i call myself cassandra in my head (shinygobonkers) wrote in thequestionclub,
i call myself cassandra in my head

So it used to be, few years ago, that when you called computer company support lines, you generally got someone with a foreign accent, often Indian subcontinent - my experience at least. Recently, several experiences of mine + friend would seem to suggest that, HP at least has switched over to using employees with Southern US type accents. This has been the case in several phone calls about unrelated issues over last half year or so...

anyone else had dealings with big name computer company support/warranty/customer service calls recently? what did your person sound like?

any ideas/thoughts about the change?
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