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[Jan. 15th, 2013|08:51 am]
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[angi_is_altered]
If you work in retail or have in the past, what is the dumbest question you have been asked by a customer?
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[User Picture]From: opheliaheart
2013-01-15 02:00 pm (UTC)

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i dont work retail but i have been in shops where people have walked in and asked if they are open

i mean people are being served so yeah
[User Picture]From: saintwithasw0rd
2013-01-15 02:02 pm (UTC)

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I've had the opposite happen. Just pulled down the metal door flaps and locked the door and a person asked if we are closed.
[User Picture]From: saintwithasw0rd
2013-01-15 02:01 pm (UTC)

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At a coffee shop: "Do you sell coffee?"
[User Picture]From: firecracker_sj
2013-01-15 02:03 pm (UTC)

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About a pregnancy test: "If it turns out I wasn't pregnant, can I return this?"
[User Picture]From: malidocious
2013-01-15 02:47 pm (UTC)

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Oh heavens.....
[User Picture]From: ameliorate
2013-01-15 03:58 pm (UTC)

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Ew. lol.
[User Picture]From: eveofrevolution
2013-01-15 04:55 pm (UTC)

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Did they mean "after I've peed on the stick" or "if I get my period overnight when I was waiting to take the test in the morning"? Because I've totally done the latter one.
[User Picture]From: firecracker_sj
2013-01-15 08:53 pm (UTC)

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I actually thought she meant the latter as well, but turns out she meant after she peed on it. Lol.
[User Picture]From: dudewhatthefuuu
2013-01-15 05:35 pm (UTC)

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hahahahaa lmao
[User Picture]From: firefox1490
2013-01-15 02:21 pm (UTC)

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From students: Coming up to the register asking where batteries are. You have to walk right by the display of batteries to get to the register.

From random people off the street: You're a bookstore why don't you have book x,y or z. We're an art college bookstore guys we sell textbooks and the random trade book.
[User Picture]From: hikerpoet
2013-01-15 05:46 pm (UTC)

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About 15 years ago (so internet was definitely a thing but it still wasn't quite as accessible and huge as it is today) someone came into the bookstore I was working at and was really really upset that we didn't have a section on Christmas tree agriculture. This was a city and not a farming area or something. I mean I'm sure there are a couple of industrial tomes on it, but it is pretty specific, and it was kinda funny that this person thought they were gonna walk in and find a big stack.
[User Picture]From: velloso21
2013-01-15 02:30 pm (UTC)

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When do the deer turn into moose?
[User Picture]From: sofriggencoolx
2013-01-15 07:28 pm (UTC)

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Hahahahaha. That seems like something my mom would say
[User Picture]From: lutine
2013-01-15 02:42 pm (UTC)

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"Where's the nonfiction section?" Over and over and over.
[User Picture]From: ironphoenix
2013-01-15 03:26 pm (UTC)

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Direct them to "Poetry", for there is written the greatest truth.
[User Picture]From: usnbfs
2013-01-15 03:29 pm (UTC)

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Why is that so dumb?
[User Picture]From: boplenty
2013-01-15 03:56 pm (UTC)

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Yeah, I wan to knowt also, unless it is the same customer.
[User Picture]From: emily_thegreat
2013-01-15 05:01 pm (UTC)

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If they're in a bookstore, there generally isn't a "nonfiction section," the sections are broken up by subject. Nonfiction isn't a subject and doesn't give me enough information to help the customer fund what they need. I get this question a lot and my usual answer is "all over the store, are you looking for a specific title or author?"

Edited at 2013-01-15 05:03 pm (UTC)
[User Picture]From: lutine
2013-01-15 05:31 pm (UTC)

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My standard answer was "There's fiction there - everything else is nonfiction."
[User Picture]From: usnbfs
2013-01-15 06:58 pm (UTC)

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I'm used to having most non-fiction shelves together in one place instead of all over, so that question makes perfect sense to me.
[User Picture]From: hikerpoet
2013-01-15 05:49 pm (UTC)

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As someone said, it's the vast majority of the store. It's more like, "Those two aisles are fiction, so the non-fiction section is everything else". That said, (and the reason I'm responding, since it has already been answered) I find when people say that they mean reference, like dictionaries and stuff, so I often try to figure out what they mean by starting with that.
[User Picture]From: usnbfs
2013-01-15 07:00 pm (UTC)

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I'm used to the opposite or at least that fiction gets the prominent parts of the store while all the various non-fiction subjects are in one corner or maybe split up in larger sections, but not all over.
[User Picture]From: hikerpoet
2013-01-15 07:07 pm (UTC)

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Yeah, I think it depends on the store. Certain ones, especially smaller used ones and whatnot, often do have a HUGE fiction focus, but many others are more general. Not an afterthought, per se, and still a decently large section, but still the minority when it comes to shelf "real estate", enough that it sounds like odd, random, question.
[User Picture]From: gmzobisnotyou
2013-01-15 02:51 pm (UTC)

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So it's not retail, but I work on some tourboats, and the most disturbing question I've got was during a late night booze cruise "do you sell condoms on board?", like where are you gonna fuck on my boat? no.

or "is someone driving this thing?" I certainly hope so hunny.
[User Picture]From: vasquez
2013-01-15 03:17 pm (UTC)

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"$20, what does that mean?"

"For credit, do I hit 'credit?'"
[User Picture]From: pirho_maniac
2013-01-15 03:26 pm (UTC)

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"Where is X?" while standing right in front of it. Especially the bathroom.
[User Picture]From: puzleves
2013-01-15 03:29 pm (UTC)

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Not so much a question, but a statement. I was working in the Norwegian equivalent of Autozone and asked a guy if he needed help finding the right light bulb (he'd gone up and down the shelf twice at least) and he tells me I probably couldn't help him cause I wouldn't know what kind of car he had - cause apparently Honda Civics are super special!

Oh, and when working with printers I got asked were the off button was. On a printer with two buttons, one clearly marked with the on/off symbol.
[User Picture]From: lunasol
2013-01-15 03:31 pm (UTC)

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Probably someone asking me if we sell paint. And when I asked them to elaborate on what type they were looking for: "like red paint, blue paint....". Um, yeah we have paint? Dude you're standing in an arts & crafts store.
[User Picture]From: misformaggie
2013-01-15 03:39 pm (UTC)

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Can I let them use my employee discount? No. And this is the first time we've ever met, probably will ever meet, sure stranger...here ya go.

[User Picture]From: fuhni
2013-01-15 04:03 pm (UTC)

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I'm a receptionist at a pretty well-known restaurant.
The dumbest thing is not actually a question, it's people demanding to be seated before everyone else because they're doctors/managers/something else that makes them think they're more important than everyone else.
[User Picture]From: chaostrophy
2013-01-15 04:10 pm (UTC)

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Me: "Hello?"
customer: "Are you open?"
[User Picture]From: thespacequeen
2013-01-15 06:52 pm (UTC)

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^this happens to me all the time! im constantly tempted to say no just to see what kind of a response i would get :p
[User Picture]From: eveofrevolution
2013-01-15 04:59 pm (UTC)

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I'll be standing at the paint desk, mixing paint for someone. Customer comes up and asks, "Hey can you mix paint?" or "Do you know how to mix paint?" No shit Sherlock, I'm doing it right in front of you.

Or even, "Can you make any color I want? I don't have to get white, do I?" Jesus Christ people, look to your left and look to your right. There are these magical things called color swatches that show every color we make in our store. GO PICK ONE.
[User Picture]From: emily_thegreat
2013-01-15 05:13 pm (UTC)

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I work for a chain of used book/record stores.

"Do you sell Amazon gift cards?"
"Do you buy books?" (after they've had to walk by the GIANT NEON SIGN reading "We Buy Books!" to get in the door)
"Where are your used books?"
"Why is [new bestseller] so much?" when it is priced at half the publisher's price. Related, people often point to our price sticker on the book and ask if that's the price, or just assume that it'll be half off our clearly labeled sticker price.

We have periodic 20% off the entire store sales and our signage is excessive. HUGE red signs everywhere - on the door, on the windows, banners outside, big signs hanging from the ceiling, all of them reading "20% OFF ENTIRE STORE!" and "SALE!" And yet people still ask, in all seriousness, if we're having a sale.
From: 234_am
2013-01-15 05:39 pm (UTC)

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The only retail job I had was in an adult store.
Think dildos...
A man argued with me about returning a used vibrating butt plug. It said clearly no returns on the receipt, on the register, and staff was supposed to remind as customers rang purchases up. I do NOT want a used butt plug.
Omg. I don't miss that.
[User Picture]From: thespacequeen
2013-01-15 06:51 pm (UTC)

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^i lol'd outloud at this one!!
[User Picture]From: bad_lcuk
2013-01-15 06:23 pm (UTC)

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Essentially that she had bled on one our products and had hep C so could she get it for free.
[User Picture]From: thespacequeen
2013-01-15 06:51 pm (UTC)

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Working at Papa Johns Pizza - do you sell icecream?
Working at a grocery story - do you sell milk?
Working at an ice cream parlor - do you have spoons?
[User Picture]From: jeesh
2013-01-15 07:04 pm (UTC)

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Being asked on the phone for our competitors phone number. UM REALLY? Cuz I would just give that to you so you could go elsewhere (and why the fuck would I have it anyway?)
[User Picture]From: sofriggencoolx
2013-01-15 07:30 pm (UTC)

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People would bring in coupons that had expired YEARS ago and try to use it.
[User Picture]From: det_munch
2013-01-16 02:20 am (UTC)

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I didn't work there but I went to Bed Bath and Beyond one day after work so I was wearing dirty teal scrubs (I worked as a kennel attendant at a vet) and somebody asked if I worked there.