i dont work retail but i have been in shops where people have walked in and asked if they are open
i mean people are being served so yeah
I've had the opposite happen. Just pulled down the metal door flaps and locked the door and a person asked if we are closed.
At a coffee shop: "Do you sell coffee?"
About a pregnancy test: "If it turns out I wasn't pregnant, can I return this?"
Did they mean "after I've peed on the stick" or "if I get my period overnight when I was waiting to take the test in the morning"? Because I've totally done the latter one.
I actually thought she meant the latter as well, but turns out she meant after she peed on it. Lol.
From students: Coming up to the register asking where batteries are. You have to walk right by the display of batteries to get to the register.
From random people off the street: You're a bookstore why don't you have book x,y or z. We're an art college bookstore guys we sell textbooks and the random trade book.
About 15 years ago (so internet was definitely a thing but it still wasn't quite as accessible and huge as it is today) someone came into the bookstore I was working at and was really really upset that we didn't have a section on Christmas tree agriculture. This was a city and not a farming area or something. I mean I'm sure there are a couple of industrial tomes on it, but it is pretty specific, and it was kinda funny that this person thought they were gonna walk in and find a big stack.
When do the deer turn into moose?
Hahahahaha. That seems like something my mom would say
"Where's the nonfiction section?" Over and over and over.
Direct them to "Poetry", for there is written the greatest truth.
Yeah, I wan to knowt also, unless it is the same customer.
If they're in a bookstore, there generally isn't a "nonfiction section," the sections are broken up by subject. Nonfiction isn't a subject and doesn't give me enough information to help the customer fund what they need. I get this question a lot and my usual answer is "all over the store, are you looking for a specific title or author?"
Edited at 2013-01-15 05:03 pm (UTC)
My standard answer was "There's fiction there - everything else is nonfiction."
I'm used to having most non-fiction shelves together in one place instead of all over, so that question makes perfect sense to me.
As someone said, it's the vast majority of the store. It's more like, "Those two aisles are fiction, so the non-fiction section is everything else". That said, (and the reason I'm responding, since it has already been answered) I find when people say that they mean reference, like dictionaries and stuff, so I often try to figure out what they mean by starting with that.
I'm used to the opposite or at least that fiction gets the prominent parts of the store while all the various non-fiction subjects are in one corner or maybe split up in larger sections, but not all over.
Yeah, I think it depends on the store. Certain ones, especially smaller used ones and whatnot, often do have a HUGE fiction focus, but many others are more general. Not an afterthought, per se, and still a decently large section, but still the minority when it comes to shelf "real estate", enough that it sounds like odd, random, question.
So it's not retail, but I work on some tourboats, and the most disturbing question I've got was during a late night booze cruise "do you sell condoms on board?", like where are you gonna fuck on my boat? no.
or "is someone driving this thing?" I certainly hope so hunny.
"$20, what does that mean?"
"For credit, do I hit 'credit?'"
"Where is X?" while standing right in front of it. Especially the bathroom.
Not so much a question, but a statement. I was working in the Norwegian equivalent of Autozone and asked a guy if he needed help finding the right light bulb (he'd gone up and down the shelf twice at least) and he tells me I probably couldn't help him cause I wouldn't know what kind of car he had - cause apparently Honda Civics are super
Oh, and when working with printers I got asked were the off button was. On a printer with two buttons, one clearly marked with the on/off symbol.
Probably someone asking me if we sell paint. And when I asked them to elaborate on what type they were looking for: "like red paint, blue paint....". Um, yeah we have paint? Dude you're standing in an arts & crafts store.
Can I let them use my employee discount? No. And this is the first time we've ever met, probably will ever meet, sure stranger...here ya go.
I'm a receptionist at a pretty well-known restaurant.
The dumbest thing is not actually a question, it's people demanding to be seated before everyone else because they're doctors/managers/something else that makes them think they're more important than everyone else.
customer: "Are you open?"
^this happens to me all the time! im constantly tempted to say no just to see what kind of a response i would get :p
I'll be standing at the paint desk, mixing paint for someone. Customer comes up and asks, "Hey can you mix paint?" or "Do you know how to mix paint?" No shit Sherlock, I'm doing it right in front of you.
Or even, "Can you make any color I want? I don't have to get white, do I?" Jesus Christ people, look to your left and look to your right. There are these magical things called color swatches that show every color we make in our store. GO PICK ONE.
I work for a chain of used book/record stores.
"Do you sell Amazon gift cards?"
"Do you buy books?" (after they've had to walk by the GIANT NEON SIGN reading "We Buy Books!" to get in the door)
"Where are your used books?"
"Why is [new bestseller] so much?" when it is priced at half the publisher's price. Related, people often point to our price sticker on the book and ask if that's the price, or just assume that it'll be half off our clearly labeled sticker price.
We have periodic 20% off the entire store sales and our signage is excessive. HUGE red signs everywhere - on the door, on the windows, banners outside, big signs hanging from the ceiling, all of them reading "20% OFF ENTIRE STORE!" and "SALE!" And yet people still ask, in all seriousness, if we're having a sale.
The only retail job I had was in an adult store.
A man argued with me about returning a used vibrating butt plug. It said clearly no returns on the receipt, on the register, and staff was supposed to remind as customers rang purchases up. I do NOT want a used butt plug.
Omg. I don't miss that.
^i lol'd outloud at this one!!
Essentially that she had bled on one our products and had hep C so could she get it for free.
Working at Papa Johns Pizza - do you sell icecream?
Working at a grocery story - do you sell milk?
Working at an ice cream parlor - do you have spoons?
Being asked on the phone for our competitors phone number. UM REALLY? Cuz I would just give that to you so you could go elsewhere (and why the fuck would I have it anyway?)
People would bring in coupons that had expired YEARS ago and try to use it.
I didn't work there but I went to Bed Bath and Beyond one day after work so I was wearing dirty teal scrubs (I worked as a kennel attendant at a vet) and somebody asked if I worked there.