The service I use is called Fatcow, which had fairly decent/good enough reviews when I checked, and this guy has called and emailed me twice saying that he's been assigned as my business advisor. He specifically mentioned me and my website, so it seems legit, but I don't want him. I told him I didn't require his services the first time because I just use my site as an art portfolio, but he contacted me again.
I have yet to contact him back...do you think I should just go along with it if it's part of the service I bought, or should I ignore him and hope he doesn't call back again?
I am at a total loss because I'm still not quite sure what he's supposed to do.
ETA: I logged in to my host to visit the help desk about this (again) and it turns out there were tickets sitting in my account that contained the same text as the emails, so he is legit. I decided to get over it and email him, and it basically sounds like he just helps me manage my account, but I'm still kind of confused as to why I need an extra person for this. I guess I'll figure it out as I go.